Guest Reviews

The Alex
3.9
powered by Google
Bert de Bruin
Bert de Bruin
07:00 07 Nov 17
A very nice and comfortable hotel, well designed (recently renovated),at an excellent location. Everything in Dublin Center is within walking distance. I went for the continental breakfast, which was great. Friendly and helpful staff. Quiet. This is a happy customer. One small suggestion for improvement. The walls appear to be rather thin, when my neighbor turned on the t.v. right after I arrived I could hear it, even though it was not turned on at a loud volume. The very nice lady at the desk went out of her way to find an alternative room but I decided to stay in the same room and I did not have any problem for the next two days. If they manage to isolate/soundproof the walls this would be the perfect hotel. I'm still giving it all the stars I can.
David Woods
David Woods
13:42 21 Nov 17
Vile hotel. Had a coffee in it recently. Toilets are deplorable, like something out of a horror movie. Avoid this place in my opinion. 21/11/2017 In response to your generic retort. I gave the hotel a second chance now that it is 'beautiful' - not sure if that implies it wasnt before your upgrade, given that you were charging similar prices. I Digress. I was with a group that asked for hot port. They were served hot brandy. I was then informed that the manager told him to give it to us - maybe you might update your reasoning, or even better train your bar staff on the difference between port and brandy.
Matt Seakins
Matt Seakins
11:55 13 Dec 17
Recently refurbished and they have done a fantastic job of it. The rooms were immaculately appointed and the finish ran right through the lobby into the bar / restaurant. There is still some work to be done on the service, visited the bar without being served or spoken to (although they were closing up).
Ron Hines
Ron Hines
21:35 08 Aug 17
Hotel was very pretty but the air conditioner was not existent. Called front desk 6 times over a 2 day period, they said it was working fine. Thank god we only had 2 nights here, would have been looking for another hotel if we had more days booked. Had to wait 4 hours for a second roll of toilet paper and that was after a second call to front desk. No Kleenex in the box. Said they didn't have any more. Safe would not open with code. Started a 30 minute count down and would not open. Had to call front desk took 15 minutes for some one to get here still couldn't get in safe. Internet is so slow you can barely check an email. 10 euros if you want it to work faster. Hotel was under going renovation and had no room service or restaurant. To many nice looking hotels in Dublin stay somewhere else.
Rowan Harwood
Rowan Harwood
09:01 13 Nov 17
Comfortable, convenient and stylish. Would happily come again! Of particular note the food was outstanding. I had dinner one night (superfood salad, sea bass with potato cake) and veggie breakfast two days. Great effort.
See All Reviews